Marketplace Featured Items are not appearing in their set categories
tracked
Zii Minotaur
I have multiple listings set up to show as Featured Items in the Furry category, and have had those for some years now. Now when browsing that category, they do not show up at all.
I do understand that with sufficient Featured Items, they won't all always be shown - but the ones currently displayed appear to be randomly chosen, being unrelated to the furry category (previously, most were) and changing entirely each time I reload the page.
Seems like a bug!
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Bacon Linden
tracked
Bacon Linden
Issue tracked. We have no estimate when it may be implemented. Please see future updates here.
Bacon Linden
in progress
Andred Darwin
What is really unbelievable, is that code was deployed that way and "left" that way... complete disregard, dev/staging running in production..., not even a communication about the "bug/error"... what a shame, then we hear that bla bla bla @ the SLB "Meet the Lindens". Common LL, you are better than that!
Remi Shenanigans
What is going on with the featured Items on Marketplace, LL? I go into the furry category to go do some shopping and instead of seeing Featured Furry Creators, I am seeing a bunch of clothes, stuff for human avatars, & sex showers? I scrolled through the feed only to find ONE Furry related item in the feature items list. Ya'll need to fix this. It's bad enough when folks post stuff in the wrong categories and I have to scroll through a bunch of human makeup that got posted in the furry category for some weird reason, but now YOU have broken the featured Items system, so now stuff is just randomly showing up anywhere.
This isn't the first time the feature Items has been broken by "Updating features" on the MP and one of the reasons I stopped my subscriptions for my stores since it was a waste of money.
TessaPaige Jupiter
I am currently paying for enhanced listings in the Gacha category, but they are not appearing at all. Instead, only the Featured Listings of all categories are being displayed. I just noticed this issue and am unsure how long it has been occurring. If this is not resolved promptly, I will need to discontinue paying for the enhanced listings, as they are not providing the service I am paying for. My sales have definitely been affected.
Please address this issue ASAP.
Thank you.
Solar Flare
All my active listings have had zero impressions for the last few days. This feature is currently broken and we are not getting the product promotion that we are paying for.
Jasmina Weezles
I have checked my listings and everything is active and correctly set up. In the past, even my less popular ads received hundreds or thousands of views. But now – zero.
Please investigate this issue as soon as possible. As a content creator, I am paying for a service that is currently not being delivered. I believe many other merchants may be affected as well.
Lexi Zelin
Jasmina Weezles From what I can tell, I think listing enhancements that were already active before this bug happened are what is showing up in unrelated categories and any new list enhancements are not showing up at all. So, we are litterally paying for nothing. Legally, that is fraud.
Someone on my facebook post about this said they got this issue in the eyes of lindens and its now being investigated. So, hopefully they will fix this soon 🙏 My sales have completely tanked now that my items arent featured in their category :'l
Jasmina Weezles
Lexi Zelin As shown in my previous screenshot, none of my listings appeared last week, whether they were enhancements that were already active before the bug or newly created ones — they received zero views.
So I completely agree with you: we’re paying for a service that isn’t being delivered.
I also noticed that on the official Second Life page, Grid Status, there is no mention at all of any issues with Marketplace ads or listing enhancements.
Lexi Zelin
Check your listing enhancement reports guys. The one I purchased right before I realized there is an issue has gotten ZERO views. Looking through all my past ones, that has NEVER happened. Even on ones I did by mistake and took down after 1 day, they got 2000 to 4000 views.
LL PLEASE FIX THIS! You are taking money from 1000s of creators, promising a service that you are NOT delivering. Legally, that is refered to as fraud.
Jasmina Weezles
There is a serious issue with how sponsored listings are being displayed on the Second Life Marketplace. Featured items are appearing in completely unrelated categories.
I submitted a support ticket several days ago, but I have not even received a response, let alone a resolution.
My featured products are not appearing at all. As a result, I have already removed approximately one-third of them from featured status.
If this issue is not addressed promptly, I will have no choice but to remove all of my featured listings.
Zii Minotaur
Jasmina Weezles Yes, I feel featured listings are a complete waste of L$ with this bug active.
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