G
Gutter Dust
I am submitting this feedback ticket on behalf of my friend, account name VileCxrpse, who is having some issues with accessing the support forum but this issue is very strange and we need assistance in getting it resolved.
This issue may not be reproduceable for anyone but I am a fairly new resident in Second Life (account is less than a week old) and I have been running into this issue since day one.
The issue is this: when applying a BOM or an Alpha, it removes the most recently applied BOM or Alpha that I put on my avatar. I had a friend of mine log into my account and she did not have this issue and was able to get multiple BOMs applied without issue but for some reason, on my side, doing the same exact thing, I run into this problem.
Here are the things we have tried in an effort to resolve the issue:
  • Recreated the avatar from scratch/default and rebuilt it entirely
  • Rebaked BOMs
  • Reset all attachments
  • Uninstalled and reinstalled Firestorm entirely (we tried the standard launcher as well and the issue was also present there)
  • Ensured that the correct LEL head alpha was applied (BOM Head + Body with APPLIER eyes)
  • and a few other miscellaneous things but we have tried so many things to try and resolve this.
I am including a video of this occurring so that you can see in real time what is happening (apologies in advance for the discord link, it was the only way I could get the video from my friend).
https://cdn.discordapp.com/attachments/1524205835641815170/1525289403864580186/2026-07-10_19-36-35.mp4?ex=6a52d7f4&is=6a518674&hm=f0411a1a69404f2b44b2b91a54cbe41c90175a61b9f92bc5517837718a8965d1&
Please help! Thank you!