Hello! I need help with something. I changed my name a few years ago, but I still see things like this in some places (support bots, re-delivery, etc.)
[09:00] Emotional Support Bot (voidinc): Hello ****** I am a support bot. Please send your question to me and I will forward it to our online managers.
It's recognizing me by my "old" name, before the change. Is there any way to fix this? I already opened a ticket but my problem hasn't been solved yet.