Consistent Shape Corruption Issues
Evora Laurent
I have a ton of details, screenshots and debug logs on ticket 2411959 (happy to share whatever is needed), but in brief - any shape, any creator, even just starting from scratch - 4 out of 5 times, when I edit and save, the resulting shape "cannot be found in inventory". This has been happening consistently for months. It is occurring in both Windows and Linux environments, and I have tried in both Firestorm (my default viewer) and the Second Life viewer.
This isn't on a small scale - I edit nearly every single shape, and often about 3 different ways - so it's a debilitating issue, particularly as my "workable" process has been to delete the shape, then empty trash, clear inventory cache and then relog - and then it's a minimum of half an hour before I can do ANYTHING while it rebuilds my inventory - having this happen is a challenge since I can end up having to do this over and over when the subsequent shape edits corrupt as well - I've had it happen 8 times in one day.
I'd be really grateful for any help - I opened a ticket months ago, but unfortunately no solution was found, and it was suggested I try here to see if I can find a solution.
- I've tried disabling both VPN and antivirus (no effect)
- rebooting modem
- tried both wifi and direct connections
- tried both Windows and Linus
- tried both the SL viewer and Firestorm
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Dan Linden
Hi Evora.
I was looking at old issues similar to this and one trigger was found to be a software package "Iolo System Mechanic Pro". Do you happen to use that?
Evora Laurent
Dan Linden Hi! Nope -I'm using Linux 99% of the time, and that is windows software.