I can't login main grid by Public 2026.01 Viewer.
Yuzuru Jewell
Today, I update my public viewer 2026.01 but I can't login main grid sims.
I tried to login Longfellow and Hippotropolis it showed login time out.
I could login to Hippotropolis only once but I could not move. When I tried to fly and showed stop fly button but I was not flying.
I coud login to beta grid, but it is difficult to move. And I have very low fps.
I could login betagrid and Longfellow and Hippotropolis by Firestorm Firestorm 7.2.3 (80036) Feb 9 2026 18:30:30 (64bit / AVX2). So I think it is not server issue.
I updated NVIDIA Driver to 595.79 but this issue is not fixed.
Log In
Dan Linden
Hi Yuzuru,
Sorry to hear logging in is failing for you. We need the SecondLife logs from you.
Please Reproduce the login issue, Quit the viewer, and then zip up your viewer logs folder. This page tells you where to find the logs folder: https://community.secondlife.com/knowledgebase/english/how-to-report-a-bug-r224/
Next, email the zip file to bug-attachments@lindenlab.com and reference the issue name in the email subject line.
Leave a comment on this canny issue once that's done so we can take a look at the logs.
Thank you!
Yuzuru Jewell
Dan Linden, thank you for your prompt response.
I cleared the logs, attempted to log in, and sent the resulting log files to the email address you provided.
Please check it.