Issue with blurry PBR textures
complete
Aenehrys Resident
I've been experiencing an issue across a few of my creations, but this one in particular seems to be the worst. (I say this because I'm mostly a platform and store hermit, so I’ve only encountered this issue on my own parcel and once during a content creator group meeting, where my clothing had the same problem.) The issue occurs at random. Yesterday, I reached out to the community on Facebook and Discord, and it seems others are experiencing the same thing. Someone suggested clearing the cache, which did help temporarily. However, when I returned to take some screenshots, the issue reappeared.
The problem happens on both Firestorm and Alchemy viewers. Sometimes it resolves itself, but when the main face becomes completely distorted, the only solution seems to be relogging. When the issue is minor - such as a slight blur on the "metal" material - it usually corrects itself. However, when the main area is affected, it doesn't recover on its own.
I don’t believe this is an issue with the mesh itself, as I haven’t received any feedback from customers regarding similar problems. That said, I can’t be entirely sure. For reference, the main area affected has 2,755 vertices.
I’m attaching screenshots to show how the item should look versus the slight blur on the metal material and the main issue occurring on the primary material. This has been a persistent and frustrating problem, and it seems to be getting worse lately. I’m unsure what steps I can take on my end to mitigate it. If anyone has insights or suggestions, I’d greatly appreciate the feedback!
Thank you ♥
Log In
Dan Linden
complete
Dan Linden
The Second Life ExtraFPS RC viewer has several fixes related to texture loading and this issue may be fixed in the just-released ExtraFPS 7.1.11.12363455226 RC - linked on https://releasenotes.secondlife.com/viewer.html
Please let us know.
Aenehrys Resident
Dan Linden so far so good! The issue hasn't replicated itself ♥
Dan Linden
Aenehrys Resident: Awesome! Closing this issue.
steph Arnott
I did have this, I resolved the issue by doing a clean install. I believe it is caused by a failure to overwrite a piece of code for the GPU. I could also be a failing RAM.
Tech Robonaught
I had similar issues with persistent aggravating texture "fuzz" - So I removed every trace of the viewer - every directory even settings made sure it was gone completely. Then downloaded latest version and reinstalled clean, which I hate doing because you have to set everything up again how you like it, but it fixed the issue. Textures no longer fuzz in and out of focus. After reinstall I didn't touch anything related to cache size or VRAM, left it all alone.
Aenehrys Resident
Tech Robonaught thank you for sharing! I may have to do the same again just to see if it helps things on my end.
Tech Robonaught
Aenehrys Resident You are welcome - report back and let us know if it does.
fantasie Aloix
I also have this issue
when I go to events
and on my land the grass is very blurry
Panster Moonshadow
This happens to me whether I am all alone or on a crowded sim and it is maddening. High end gaming computer.
badunicorn Resident
I also have this issue on a high end PC
Dan Linden
under review
Dan Linden
Hi Aenehrys.
Thank you for the report. We don't see the bug yet, but will keep an eye on it.
Can you add your Help > About Second Life info from the viewer into a comment on this issue.
Aenehrys Resident
Hi Dan Linden
Thank you so much, here's the requested info:
Alchemy Beta 7.1.9.2501 (64bit)
Release Notes
You are at 76.6, 170.1, 1,750.8 in Northbrook located at simhost-041fcfdf234d4743f.agni
(global coordinates 157,517.0, 284,074.0, 1,750.8)
Second Life Server 2024-11-25.12013542687
Release Notes
CPU: AMD Ryzen 9 7900X3D 12-Core Processor (4400 MHz)
Memory: 16096 MB
Concurrency: 24
OS Version: Microsoft Windows 11 64-bit (Build 22631.4602)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce GTX 970/PCIe/SSE2
Windows Graphics Driver Version: 32.0.15.6636
OpenGL Version: 4.6.0 NVIDIA 566.36
Window size: 1920x1177
Font Size Adjustment: 96pt
UI Font: Default
Monospace Font: Default
Chat Font: SansSerif
Script Font: Monospace
UI Scaling: 1
Draw distance: 64m
Bandwidth: 3000kbit/s
LOD factor: 2
Render quality: 6
Texture memory: 4030MB
Texture cache: 485MB / 2621MB (18.5% used)
Disk cache: 419MB / 4096MB (10.2% used)
RestrainedLove API: RLV v3.4.3 / RLVa v2.5.0.2501
libcurl Version: libcurl/7.54.1 OpenSSL/1.1.1w zlib/1.3.1.zlib-ng WinIDN nghttp2/1.62.1
J2C Decoder Version: OpenJPEG Runtime: 2.4.0
Audio Driver Version: FMOD Studio 2.02.22
Dullahan: 1.14.0
CEF: 118.4.1+g3dd6078+chromium-118.0.5993.54
Chromium: 118.0.5993.54
LibVLC Version: 3.0.21
Voice Server Version: Vivox 4.10.0000.32327.5fc3fe7c.571099
Compiler Version: MSVC 194134120
Packets Lost: 6/128,718 (0.0%)
December 12 2024 12:01:03
Kuuko Shan
Aenehrys Resident I feel it could be an issue related with your memory being filled quickly, swapping textures, and not being able to go back to the original res. 16GB of RAM isn't a lot as the viewer will easily reach 24-30 GB. VRAM wise, 4GB is also very little. Basically, what I mean is that some textures may look blurrier than others as there is not enough memory for all of them to load fully. When this happens it can get a bit random which ones remains in low res, not always being the ones that you want or in main focus.
Aenehrys Resident
Kuuko Shan Thank you so much for taking the time to reply and for explaining this so clearly - I really appreciate it! I had assumed my system would be fine based on the base requirements listed, but it makes sense now why I’m experiencing these issues. I’ll definitely look into upgrading my RAM and VRAM when I can. Thanks again for helping me understand this better! ♥
Kuuko Shan
Aenehrys Resident I think your system is fine. We know that there is a huge texture abuse in SL but, at the same time, the viewer should be able to pick better which textures to show at full resolution, specially if is an item that is the main focus on screen. But yeah, upgrading may be inevitable. For reference, if you are really an SL enthusiast, and considering that you are also a creator, I'd suggest to go for 64GB of RAM. It may feel like too much but I can tell you that SL can often reach 32GB easily.
We still need to wait for the extra fps viewer and see all the performance improvements but something tells me that memory will be always an issue, specially now that everyone wants to use 2K textures for everything.
Whirly Fizzle
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