Too much memory usage "Out of Memory" and crash
needs info
Teqi Falta
hi, i have a weird issue. At crowded places the viewer is using 12GB RAM sometimes higher and then i end up crashing with Out of memory message. and i dont know what to do at this point because i visit few corwded place then i crash. lowering graphic settings doesnt help. it keeps using 12GB +
I tried on Firestorm viewer too and on Firestorm Beta too and same result.
i would be so thankful if someone could tell anything that could help
Log In
Dan Linden
needs info
Dan Linden
Thank you for the report, Teqi!
Unfortunately, I don't crash reports from your SecondLife viewer in our system. We need the SecondLife logs from you.
Please log into https://support.secondlife.com/ and click the "Submit a Support Case" in the right column, then choose “Technical Questions” and “Viewer Performance”. Reproduce the viewer failure and then zip up your viewer logs folder and attach it to support ticket. There's an Attach a file link at the bottom. Mention that the logs are for this bug.
This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Thank you!