voice issue
needsĀ info
oliver692 Resident
i seem to be having voice issues randomly. ill be talking and randomly it will just cut out or not work at all and refuse to work randomly. I even turned off the noise cancellation option still having issues i also tried different setting for my headset and the headset isn't even a year old
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Dan Linden
updated the status to
needsĀ info
Dan Linden
Hi oliver692.
When filing a Canny please provide more details of your problem. Without this information your Canny will be closed as Needs More information and will not be triaged.
Please include:
- Which version of the client are you using? (This can be found in Help, About Second Life)
- Your computer specs (from Help, About Second Life)
- A description of the problem, explaining what you do / see / don't see, including any error messages displayed
- Step by step Directions on how to reproduce your experience.
- A screenshot of what you are seeing.
- Additionally for this issue, tell us what kind of headset are you using, USB / Bluetooth / analog (and make / model if you don't mind sharing)
Thanks!
oliver692 Resident
Dan Linden i use the default secondlife viewer. there is no error message ill be talking on voice the green waves will be active and randomly they will cut and stop and ill be told i stopped talking. i have to uncheck the voice box and check it again and it will work for a little bit before stopping again. I'm not sure is i can do a screenshot because it happens randomly. my headset is a USB headset. it works on other games and discord but it cuts out only on secondlife. i think this started happening around the time the voice changed over to the new platform. my headset was working perfectly before i haven't changed any setting till i started having issues
Dan Linden
oliver692 Resident: The 26.3 Beta Second Life viewer has a few fixes for voice. I recommend trying it out and see if it fixes the voice issue you are experiencing. https://releasenotes.secondlife.com/viewer/26.3.0.31203661088.html