WebRTC Not Working For Me
complete
MagusNylrem Resident
I've been having an issue trying to use the new WebRTC voice servers when at sims that use it.
My voice works fine when the sim is still using the regular voice servers, but I can't seem to use my mic or hear others when at a sim that uses WebRTC.
I've tried every troubleshooting option i can and nothing works.
I've tried using other viewers (I use the latest firestorm), including Alchemy, Firestorm Beta, and the SL Viewer.
I've tried restarting my router, my modem, upgraded to windows 11, did a clean install of firestorm, uninstalled Bitdefender, used a VPN, turned off firewall, made SLvoice.exe an exception in my firewall, tried different microphones, and nothing works.
I tried it on my laptop (Its not working on my desktop) and it works there.
I do use an audio mixer for my microphone but that doesn't explain the other mics I've tried.
Log In
Dan Linden
complete
This issue has been resolved in Second Life Release 7.2.2.18475198968 (https://secondlife.com/downloads). If you still experience this issue, please file a new Canny with the steps to reproduce it and the relevant system details.
Dan Linden
tracked
Dan Linden
Thank you for the report, MagusNylrem!
This sound like https://github.com/secondlife/viewer/issues/4004 , which we should have a fix for soon in a Beta viewer. The issue was that the audio interface was set to 192 kHz and WebRTC didn't handle it.
In the meantime, what audio mixer are you using and is it set to 192 kHz?
MagusNylrem Resident
Dan Linden
Thanks, hopefully it gets fixed.
According to my settings, its set at 48 kHZ. I kept seeing things about 192 kHz and tried to look through my settings and was confused why it still wasn't working when its set at 48 kHz.
Dan Linden
MagusNylrem Resident: Maybe you are experiencing a different issue, and not specifically the 192 kHz issue. Can you tell us the Name / model number of the audio mixer you are using? There may be a compatibility issue for us to investigate.
MagusNylrem Resident
Dan Linden It is the Behringer XENYX 302USB Premium 5-Input Mixer with XENYX Mic Preamp and USB/Audio Interface and am using the Audio-Technica AT2020 Cardioid Condenser Studio XLR Microphone.
Dan Linden
MagusNylrem Resident: Thank you for that info. Issue tracked at https://github.com/secondlife/viewer/issues/4680
I'll comment here when we have a fix available.
Dan Linden
We have a potential fix for this issue. If you are comfortable with testing out a pre-beta viewer it's at https://github.com/secondlife/viewer/releases/tag/Second_Life_Release%23a6d4c1d3-2025.07 and the installer is "Second_Life_7_2_2_17688788720_x86_64_Setup.exe" in the Assets section near the bottom of the page.
If you would rather wait until this is an official Beta on the download page, that is completely understandable.
MagusNylrem Resident
Dan Linden I tested it out and it works!!!! Thank you so much for your patience and help.
Dan Linden
MagusNylrem Resident: That's great! Thank you for letting us know.
Zeth Starlight
Dan Linden Thank you for posting this Dan! I was having trouble getting voice to work on both Official viewer and Firestorm's latest beta since my brother's private region just recently got WebRTC enabled. Downloading this viewer got it working for me!
Dan Linden
Zeth Starlight: Thank you for letting us know!