WEBRTC - Somewhat of a let down
Dion Robbiani
Tested at beta grid Voice 1. In open voice, the audio seemed "muffled", not strong, crisp, clear as Vivox open voice. My partner, whom I was testing with, saw that my voice was blasting red in Nearby Voice, even though my green lines showed normal. My partner even turned the slider to the far left and that didn't make a difference and sounded shrilling. Note that later, when we tp'd back to a normal Vivox sim, everything was fine. I did not experience any of the clipping and saturation. My partner also noticed a whistling sound in open voice. While on the premises, we tried private voice and we did not notice any differences between it and normal Vivox voice, which was a little surprising, as WebRTC was touted to bring better audio quality and clarity.
Log In
Dan Linden
Dion Robbiani, an update to the WebRTC voice service has shipped to the main grid. When you get a chance, could you see if this resolves the issue where audio seemed "muffled"?
Dion Robbiani
Well, Dan, we tried to test on Sunday and it went downhill pretty quick. We were in Vivox voice when we both tp'd into WebRTC1 and, of course, our connection was dropped. We both saw our green lines but we couldn't hear the other. So, after about a minute, we tp'd back out to our home and then discovered we couldn't do open voice anymore there (yellow chat). We also couldn't see our white dots. So, initially, we didn't think we could even do a private call, but, we tried anyway and were able to connect up. But... neither of us could hang up. So, we both logged out, rebooted our computers, came back, problem was still there in our home sim. I tp'd back to WebRTC1 and I did see the green chat again. However, my partner refused to return. We eventually went to a sandbox, open voice appeared to work there and we saw green again, finally. We were too afraid to go back and test... we believe somehow WebRTC messed up our Vivox voice. As of when I finally logged out, I still couldn't end a Vivox call (no red icon, although she could). So, even though we couldn't test the quality of the voice, maybe this report will let you know what other problems people might run into outside of the call connection itself.
Dan Linden
Thank you for the report, Dion!
A fix for low voice volume was shipped to the WebRTC1 region on the ADITI (beta) grid on Friday afternoon. It will be fixed on the Agni (main) grid in the next couple of day - that's the plan anyway. I'll update this when it has shipped.