Casperlet Notices should have the option to Cirumvent Capped Messages
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Streex Foxtrot
I am a premium plus user whose messages get capped almost nightly. This is causing a serious problem with my rental payments across multiple markets. Due to message capping, I'm missing rental notices, which makes it appear I'm deliberately avoiding payments, damaging my reputation as a reliable tenant.
Since Linden Lab now owns Casper, I request a technical solution: please create a system where rental payment notices bypass the regular message cap. Perhaps rental notifications could be treated as system notifications or priority messages that always get delivered.
This issue has directly impacted me multiple times. Last month, I missed three payment notices and faced potential eviction from a prime location despite having funds available. As someone who invests in Premium Plus membership, I believe reliable communication about financial obligations should be a basic service.
Could you implement a dedicated 'Rental Notifications' tab in the interface or a priority flag for these critical messages? It could easily be in our Website account menu, "On or off." This would significantly improve the experience for residents like me who are active in the rental market but who also have so much communication that sometimes these things don't even appear to us.
Thank you!
Streex Foxtrot
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Spidey Linden
tracked
Issue tracked. We have no estimate when it may be implemented. Please see future updates here.
Streex Foxtrot
Spidey Linden thank you!!
Jennifer Boyle
Just curious. Why doesn't having offline IMs sent to email work for you? I have long wondered why all the people who say in their profiles to send them notecards because their IMs get capped didn't just have offline IMs sent to email.
Streex Foxtrot
Jennifer Boyle I do send offline to email but once it “Caps” the emails don’t send.
Jennifer Boyle
Streex Foxtrot Ohhhhhh! I didn't know that. Thank you.
Immy Rizzler
Streex Foxtrot yes they do. The capping is in viewer, nothing to do with emails being sent when messages are.
Also, CasperLet has an option to send notifications by email directly.
Streex Foxtrot
Immy Rizzlerhow do I set that as the tenant?
I don’t have Casper. I’m paying rent at places and NOT getting notifications.
Casper
Streex Foxtrot This option has to be enabled by the landlord. However, as Immy mentioned, IM-to-email still works when your IMs are capped.
Streex Foxtrot
Casper I understand that.
Rental notifications do not come as an IM. It’s sent as a local chat? It’s in my nearby chat “your rental at XYZ expires in X days.”
That’s not an IM. So how can I get these notices? If they are sent while I’m offline? I’m not getting those.
Do you guys have a page where we as tenants can see all our rentals? In one place? So we can track them better?
Casper
Streex Foxtrot Yes, it's an IM. Object IMs work a little differently from resident IMs, in that they appear in local chat, but they will still go to your e-mail if you are offline.
You should be able to view your rentals by choosing "My Rentals" from any CasperLet rental kiosk (there's one at the caspertech store).