Expose Message ID for IMs and other messages to make abuse reporting specific messages possible
Coyote Enthusiast
Currently, to report a message, you have to copy / paste the message that you are reporting. Sometimes these messages are larger than what the report field allows.
It'd be easier on the end user if the report had context that is verified by the server, and I imagine it'd make life on Governance a bit easier, as they don't have to search for the message that is being reported, as the message context will be directly provided.
This is already reported by the EventQueueGet's
ChatterBoxInvitation
's instantmessage.message_params.MessageId
.As a open source contributor, I'd be more than happy to draft a pull request featuring this capability into the viewer if somebody from Linden Lab wants to outline how they want this surfaced.
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Coyote Enthusiast
I feel I should clarify on the intent of this suggestion.
I'm aware that Linden Lab checks the server side for logs. This is more so to "point" to that server side log entry. It'd be like reporting a object. You can right click the message and report the message, and the viewer will use the message ID as the context for the report.
The reasoning is to make it clearer on what is being reported, to both make it so governance doesn't have to search for the message, and make the abuse report process more straight forward for residents.
There is also the benefit of being able to reserve the abuse report summary field for the actual issue, instead of having to paste the message, and sometimes run out of space. (As the field is limited to a specific number of characters)
misstoriblack Resident
when you do an abuse report, conversations are checked on linden side anyway.
Miro Collas
A copied message can be edited, and thus I doubt governance take it into consideration anyway. The way I do it is to have the message (IM window or nearby chat) visible on-screen when I report; thus the text is visible in the screen cap that is submitted along with the AR.
I am not dismissing your suggestion, btw; just offering a way to do things using the current system.
Alwin Alcott
the system never reports a message but a sender/involved account, the content is only proof of misbehaviour.
Alison22 Jewell
How about adding a viewer hyperlink that is "Report this Message" accessed by r-clicking the user's name in the Chat Window (local and group)?
It scrapes the needed data, without exposing it wider, and then you fill in the rest of the report stuff.