Moderation options for group chats
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JuniperDawn Resident
It would be great if you could implement a keyword blocker for groups to help combat the spam of groups by bots. Like the phishing sites or the Lygon accounts begging for money. If we can block certain words from being used in chat, Maybe it shows a message instead when trying to use blocked words like "This group has limited the use of certain words" It would save a lot of less tech savvy people from losing their accounts when clicking fake marketplace links or supplying the 100L beggars with more free groups to continue spamming.
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Spidey Linden
Merged in a post:
Upgraded Chat Management tools
Lurr Macbain
Group owners need more tools to be able to manage chat / group users, especially when there are people that create a new account every day to post horrible things to groups.
Some options that would help:
-- pre ban capacity ( use wildcards on name to prevent users who use some variation of the same name every time from even joining, or to limit their ability to post to the group)
-- have a setting to allow group owners to stipulate that an avatar needs to be at least X days old before being able to post in chat
-- limit the ability to post links (if you post one, you're automatically banned) with domain exceptions (i.e. allow primfeed, gyazo, etc)
This would help with scammers, trolls, and allow group managers / owners to give their groups a more positive experience, maintaining the ability to have group chat, without enabling or at least limiting the ability of creeps and scammers to disrupt.
Laura18 Streeter
Blocking age is kindof pointless considering they are hacked real accounts a lot of the time. A mandatory MFA for all would be more helpful. Several friends have been hacked lately and had no MFA
ladiablesse100bc Resident
There's some good ideas here.
Avatar age is a biggie - so many trolls roll new accounts as soon as older ones get banned, and locking those new accounts out of group chat will slow that down. They can READ as much as they like, just can't post until X number of days have passed.
Same with wildcard bans - would really help with the
JOHNTIMBERWOOD
alts that loser has created over the course of years. At the very least it'd make him get a little more creative.Link posting has come up a lot - personally I'm all for limiting that to a group role, but I'd not ban outright. I do think that leveraging an AI to 'check' links tossed into groups would be helpful - if the page goes to a spoofed LL login page, the AI would automatically file an AR against the poster and mute them from all group chats. The issue comes up with these accounts largely being compromised; they weren't created by the scammers, but stolen by them.
Monroe Ghost
ladiablesse100bc Resident Sadly none of those things would stop Timberwood, that’s a problem that needs dealing with at source
ladiablesse100bc Resident
Monroe Ghost You're probably right... but having his favorite name locked out of joining any groups would put a cramp in his 'fun'.
As you've said, putting clamps on his ability to act wouldn't do much, LL just needs to get off their collective asses, track the guy down, and lock him out. Shoot, were I them, I'd reach out to their CDN which I think is Cloudflare - I'm sure they'd be more than happy to run traffic pattern analysis and help pinpoint the bastard.
Ultimately, I don't think that a technology-driven method WILL lock him down, but if LL can ident the actual person, they can take him to court for repeated and willful violations of the AUP, disruption of their service, et cetera et cetera, and in the process impoverish the jackass to the point where he's limited to connecting via an old acoustic modem and an abacus.
Coyote Enthusiast
> -- limit the ability to post links (if you post one, you're automatically banned) with domain exceptions (i.e. allow primfeed, gyazo, etc)
It'd make more sense to tell the Resident "You cannot post links here", rather than outright ban.
Jack Dreamer
unfortunately if you want a club to appear in destinations you have to not limit the age restriction but maybe at least upping it to 2 days will halp
Purr Waifu
limit posting links sure but I don't see the reason for the ban thing.
AlettaMondragon Resident
LOL
"-- limit the ability to post links (if you post one, you're automatically banned) with domain exceptions (i.e. allow primfeed, gyazo, etc) "
Why don't you just keep your group closed then and make it invite only?
The avatar age limit would make sense but this one is just pure comedy.
SL Feedback
Merged in a post from Polyhistor Serpente:
Title: Allow groups to make custom text filter lists to block word/phrases in groups.
Details: All my time in Second Life in world groups have been a target of various forms of spam, some just spewing offensive things over and over on a revolving door of accounts, some literal commercial spam, some of it malicious attempts to steal accounts with links, and so on.
We need something that can give group owners the optional ability to censor words or any text of their choosing in groups. Perhaps replacing those words with asterisks or something like that, perhaps just delete the word entirely. This would also be nice to be given as an ability to give roles to edit this list of words as well.
This would even allow groups that want to keep their content PG to at least have some chance at countering people who join groups simply to spew blocks of the most offensive text they can muster only to get banned and keep making new accounts to do it again countless times.
Many shops and social communities in Second Life like to keep their groups open so they can organically grow as people take interest in their products or topics their community cover and the lack of moderation tools as it is now somewhat punishes them for doing so. Adding the ability to have custom word filters may help this and other things when it comes to keeping content that doesn't fit in the age rating out of the group, is broadly offensive, or is just spam.
If anything like this is considered I would like to see it be entirely optional and customizable by the individual groups. Just an idea, but if there are better ideas to resolve issues like this I'd love to hear people's thoughts.
Thank you <3
Bavid Dailey
I am not happy that my request 'Please implement option to neuter URLS in group chats' was merged into this request.
My proposal was intended to be a small effort, high value way to address an urgent issue, with minimal UI changes.
It was intended to make URLs harmless, not deter annoying idiots asking to borrow 100l$. A quite different scope
This proposal, of blocking by keywords, is not something I would support, I have both implemented and been a user of systems that do this and it has always been a high maintenance irritation.
And that, even with the power of reguler expressions to limit the unintended consequences - as in flagging 'brestfeeding' because the word 'breast' is blocked. Regular expression block lists are not practical for a general UI in a Second life viewer.
Spidey Linden
Merged in a post:
Please implement option to neuter URLS in group chats
Bavid Dailey
There's been a rash of spam malware postinsg in many groups that I am a member of, followed usually by a torrent of SCAM warning and the like, which of course ruins the conversations in the group chat. Yet nothing deters the spammers, they just keep coming. I am proposing that a group option should be made to 'neuter' urls in group chats , that is make them unclickable. In the case the u rls is legitimate it can be copied and pasted in a browser, so nothing much is lost, except for the spammers
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