Moderation options for group chats
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JuniperDawn Resident
It would be great if you could implement a keyword blocker for groups to help combat the spam of groups by bots. Like the phishing sites or the Lygon accounts begging for money. If we can block certain words from being used in chat, Maybe it shows a message instead when trying to use blocked words like "This group has limited the use of certain words" It would save a lot of less tech savvy people from losing their accounts when clicking fake marketplace links or supplying the 100L beggars with more free groups to continue spamming.
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Xia Xevious
Since we receive so many scams with strange URLs that trick people into believing they are legitimate, I think it would be safer if only approved websites could be used in the Second Life viewer.
Trusted websites such as Gyazo, Primfeed, Flickr, Facebook, and a few others could already be approved. If we want to use a new website, it would first need to be submitted to Second Life for approval. Once it has been checked and approved as safe, the URL could then be used inworld normally and remain clickable.
If a website has not been approved, the viewer could automatically block the link, disable it, or display something like “Error” instead of allowing people to click it. Is that possible?
SL Feedback
Merged in a post:
SCAM PREVENTION ON GROUPS
Hikaru97GFN Out
I would like to suggest adding a simple moderation tool for Second Life groups to help prevent scam links, malicious messages, and other unwanted content.
The idea would be to allow group owners and administrators to create a list of
blocked keywords, domains, or phrases
. When someone sends a message containing one of these blocked terms or links, the system could automatically prevent the message from being posted or flag it for moderation.For example, an administrator could block specific scam domains, suspicious URLs, or commonly used scam phrases. This could be especially useful for large public groups where it is difficult for moderators to monitor every message in real time.
Another important feature would be a
message removal tool
for group administrators. Currently, if a user posts a malicious or scam message and is then ejected from the group, the message may still remain visible in the group chat. Removing the user does not remove the harmful content they already posted.Ideally, administrators with the appropriate permissions should be able to delete individual messages from the group chat, especially messages containing scams, malicious links, spam, or other inappropriate content.
These two features together would make group moderation much more effective:
*
Keyword/domain filtering
— automatically block or flag messages containing predefined words, phrases, or domains.*
Message deletion
— allow authorized group administrators to remove problematic messages that have already been posted.*
Customizable rules
— each group could decide which keywords, phrases, or domains should be blocked.*
Protection against scam links
— help prevent members from accidentally clicking malicious or fraudulent links.*
Better moderation
— removing a scammer from the group would also allow the administrator to remove the scam message itself.The goal would not be to replace human moderation, but to give group administrators simple tools to react quickly and prevent scams from spreading.
Spidey Linden
Merged in a post:
Upgraded Chat Management tools
Lurr Macbain
Group owners need more tools to be able to manage chat / group users, especially when there are people that create a new account every day to post horrible things to groups.
Some options that would help:
-- pre ban capacity ( use wildcards on name to prevent users who use some variation of the same name every time from even joining, or to limit their ability to post to the group)
-- have a setting to allow group owners to stipulate that an avatar needs to be at least X days old before being able to post in chat
-- limit the ability to post links (if you post one, you're automatically banned) with domain exceptions (i.e. allow primfeed, gyazo, etc)
This would help with scammers, trolls, and allow group managers / owners to give their groups a more positive experience, maintaining the ability to have group chat, without enabling or at least limiting the ability of creeps and scammers to disrupt.
Laura18 Streeter
Blocking age is kindof pointless considering they are hacked real accounts a lot of the time. A mandatory MFA for all would be more helpful. Several friends have been hacked lately and had no MFA
Delusional Siren
Laura18 Streeter I agree on this 100% I think mandatory MFA would eliminate so much trouble.
ladiablesse100bc Resident
There's some good ideas here.
Avatar age is a biggie - so many trolls roll new accounts as soon as older ones get banned, and locking those new accounts out of group chat will slow that down. They can READ as much as they like, just can't post until X number of days have passed.
Same with wildcard bans - would really help with the
JOHNTIMBERWOOD
alts that loser has created over the course of years. At the very least it'd make him get a little more creative.Link posting has come up a lot - personally I'm all for limiting that to a group role, but I'd not ban outright. I do think that leveraging an AI to 'check' links tossed into groups would be helpful - if the page goes to a spoofed LL login page, the AI would automatically file an AR against the poster and mute them from all group chats. The issue comes up with these accounts largely being compromised; they weren't created by the scammers, but stolen by them.
Monroe Ghost
ladiablesse100bc Resident Sadly none of those things would stop Timberwood, that’s a problem that needs dealing with at source
ladiablesse100bc Resident
Monroe Ghost You're probably right... but having his favorite name locked out of joining any groups would put a cramp in his 'fun'.
As you've said, putting clamps on his ability to act wouldn't do much, LL just needs to get off their collective asses, track the guy down, and lock him out. Shoot, were I them, I'd reach out to their CDN which I think is Cloudflare - I'm sure they'd be more than happy to run traffic pattern analysis and help pinpoint the bastard.
Ultimately, I don't think that a technology-driven method WILL lock him down, but if LL can ident the actual person, they can take him to court for repeated and willful violations of the AUP, disruption of their service, et cetera et cetera, and in the process impoverish the jackass to the point where he's limited to connecting via an old acoustic modem and an abacus.
Coyote Enthusiast
> -- limit the ability to post links (if you post one, you're automatically banned) with domain exceptions (i.e. allow primfeed, gyazo, etc)
It'd make more sense to tell the Resident "You cannot post links here", rather than outright ban.
Jack Dreamer
unfortunately if you want a club to appear in destinations you have to not limit the age restriction but maybe at least upping it to 2 days will halp
Purr Waifu
limit posting links sure but I don't see the reason for the ban thing.
AlettaMondragon Resident
LOL
"-- limit the ability to post links (if you post one, you're automatically banned) with domain exceptions (i.e. allow primfeed, gyazo, etc) "
Why don't you just keep your group closed then and make it invite only?
The avatar age limit would make sense but this one is just pure comedy.
SL Feedback
Merged in a post from Polyhistor Serpente:
Title: Allow groups to make custom text filter lists to block word/phrases in groups.
Details: All my time in Second Life in world groups have been a target of various forms of spam, some just spewing offensive things over and over on a revolving door of accounts, some literal commercial spam, some of it malicious attempts to steal accounts with links, and so on.
We need something that can give group owners the optional ability to censor words or any text of their choosing in groups. Perhaps replacing those words with asterisks or something like that, perhaps just delete the word entirely. This would also be nice to be given as an ability to give roles to edit this list of words as well.
This would even allow groups that want to keep their content PG to at least have some chance at countering people who join groups simply to spew blocks of the most offensive text they can muster only to get banned and keep making new accounts to do it again countless times.
Many shops and social communities in Second Life like to keep their groups open so they can organically grow as people take interest in their products or topics their community cover and the lack of moderation tools as it is now somewhat punishes them for doing so. Adding the ability to have custom word filters may help this and other things when it comes to keeping content that doesn't fit in the age rating out of the group, is broadly offensive, or is just spam.
If anything like this is considered I would like to see it be entirely optional and customizable by the individual groups. Just an idea, but if there are better ideas to resolve issues like this I'd love to hear people's thoughts.
Thank you <3
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