Commercial Store Availability Needs Transparency
tracked
Anne Forbes
Right now, there is no official method for residents who are considering a Premium Plus upgrade for the free Ridgewood Enclave Commercial stores to check availability. The kiosks do not show availability to non‑Premium Plus members, and Linden Lab provides no instructions explaining how availability works or how a resident can verify availability prior to upgrading.
Because of this, people are being asked to make a paid upgrade without any visibility into whether the perk they’re upgrading for is actually obtainable.
There is also no transparency around:
-whether more Commercial Bellisseria stores will be added in the future
-whether Linden Lab tracks resident interest or demand
-whether there is a waitlist or queue
-current vacancies
-how long a resident might realistically expect to wait for a store
At the moment, Premium Plus members are asked to sign up for a potential store without any information about how the system works, how to check current availability, or whether additional stores will ever be created.
This leaves residents unable to make informed decisions about upgrading or maintaining Premium Plus for this perk.
A clear set of instructions, an official availability visibility tool at the time of potential upgrade to P+, and official communication about future availability and potential wait time would help solve this problem.
At least let people know that supplies are limited.
Thanks.
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Prokofy Neva
I voted for this proposal because the Bellisseria Commercial set-up definitely needs more transparency and care, and now that SL23B, which is a big staff drain, is over, let us hope it will get it. I do want to make you aware of the actuality of virtuality I have experienced in literally testing and burning through 50 store options (when they dropped that one big dump) AND camping earlier experiences AND camping the AVAILABILITY sign for other actual external people's abandoned store or even my own alt's store because I want to remove him off $15.99 and consolidate.
Nota bene:
When land is abandoned by its owner, the content does not clear automatically. It generally becomes available again to any other avatar within a 1.5 hour window, but that can be longer. ALL THAT TIME IT IS NOT LISTED ON THE KIOSK AND SHOULD BE. I have checked and tested this repeatedly and it is indeed the case. The Moles do not let a store enter that kiosk AVAILABLE list until EVEN AFTER the AVAILABLE Sign goes up. This can be a speedy entery or a lagged entry. But it is NOT after abandonment immediately. It is only after som 1.5 or more hours.
The Lindens' like to leave time for "buyer's remorse", They used to require even 30 days to request abandoned land on the Mainland. Then it shortened to 7 days. Today the Lindens themselves put it to sail immediately with SKIP THE AUCTION QUEUE sales of even entire sims for $1L. Not $1/m. $1
per sim
. In this climate, the Belli Commercial needs to INSTANTLY GO IN THE KIOSK the minute it is abandoned, take no prisoners. Buyer's remorse then is cured by a general faster turnover of these stores within a reasonable time of perusable.
Oatmeal Linden
updated the status to
tracked
Hello Anne! Thanks for the feedback about this Premium Plus exclusive benefit. This wiki article includes the covenant for the estate the Ridgewood Enclave Commercial regions reside on, and may be helpful for your understanding:
We are marking your post as tracked for future review regarding how we present information about membership-exclusive programs like this.
Journey Bunny
Oooh, I didn't know that the availability kiosks don't work for non-premium members. Ideally, they would show the parcel to anybody, and the person would need to go get themselves a premium membership if they wanted to claim it.
Right now, it's probably not a huge issue because from experience, when a parcel becomes available, three or four people with premium memberships are going to land on it within the next 60 seconds and it's going to wind up claimed-- long before somebody is going to be able to go through and put in their payment information and get a membership sign up. But I can definitely see a future like with linden homes where there are more shops available, and it would be great for people to see what they can get.
Prokofy Neva
Journey BunnyThe current pathway is different there, see my explanation above. Abandoned land on the Mainland can wait years to be noticed; it can wait months to be noticed by a Linden, even. This has all changed and become faster on the Mainland. But in Bellisseria, there is indeed this 1.5 interval between abandonment and AVAILABLE sign popping up. The question is you don't know WHERE in that time window you are -- five minutes away or actually two hours away. This seems ridiculous to me, and they should just turn them over, full stop, without fear of buyer's remorse. But then they have to figure out whether to have "limit one per customer" and how to police that. Currently some people take dozens of stores to then dole out to their friends in 1.5 camping sessions which prevents others from using the system normally. I have personally witnessed this repeatedly in Bellisseria Commercial.
The Belli residential abandonment/availabiity dysfunction for another CANNY has set up the expectation and behaviours of the Commercial dysfunctionality. It needs to become both more like RL and less like RL here. The FOR RENT sign is not hidden under the building in RL while insiders learn from the doormen that the current tenant departs that they have an opening. The FOR RENT should immediately go up in the window when it is really vacated. Then anyone should be able to take it on site physically or TP to it from the kiosk.