Can't teleport or cross borders after certain amount of time in region.
tracked
Iexo Bethune
After spending a certain amount of time in a region, the player enters a state where they can continue to remain in the region, interact with things in the region, and chat in local or IM indefinitely, but when they try to teleport out, cross a border, or certain other actions, it will fail and they will be logged out.
This is a relatively old issue, and having spoken with Monty Linden about it, it appears (at least as I understood it) that the player becomes soft-disconnected from the grid, without disconnecting from the region they're in.
What's different now (within the last month or two) is that the amount of time needed to be spent in the region to trigger this has vastly shrunk, from several hours, to as little as 5-10 minutes. As a result, more and more people are experiencing teleport and crossing failures and random logouts recently.
Edit: This state can usually be identified early by alt-camming on something far away. While the surrounding regions already loaded will remain loaded, all regions beyond them will never load, even when alt-camming on something that puts them well within the view range.
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Maestro Linden
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primerib1 Resident
I speculate that somehow the TCP connection times out. I have written a Canny suggestion that recommends moving the Transport to "SCTP-over-UDP" here: https://feedback.secondlife.com/feature-requests/p/consider-using-sctp-over-udp
Since UDP is stateless there is no built-in timeout at that level. On the SCTP level the session can be kept alive by simple 'heartbeat' datagrams (which SCTP will deliver reliably and without "head of the line blocking").
It _might_ increase SL stability in general.
Maestro Linden
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needs info
Maestro Linden
DevinKnights84 Resident and Iexo Bethune: we need viewer logs from you in order to investigate this.
Please Reproduce the login issue, Quit the viewer, and then zip up your viewer logs folder. This page tells you where to find the logs folder: https://community.secondlife.com/knowledgebase/english/how-to-report-a-bug-r224/
Next, email the zip file to bug-attachments@lindenlab.com and reference the issue name in the email subject line.
I can't reproduce it myself, with either Firestorm 7.2.3 or SL 26.1 release viewers. You might be observing one of these issues:
Iexo Bethune
Maestro Linden Sent.
Maestro Linden
Iexo Bethune: Thank you for the logs.
DevinKnights84 Resident
I have experienced this many times over the past few years. Sit at home for a little while then try to leave... kicked offline. Sailing and need a short break in a open water region..then continue after short time...kicked offline. but it will allow me to sail/move around no problem for long period of time as long as I don't try to leave the region.
Arcano Kabila
DevinKnights84 Resident the same thing happens to me... after the second minute I can't teleport anymore
DevinKnights84 Resident
I forgot to add that you can tell when this happens by watching minimap. Almost everytime it happens, all surrounding regions vanish from the minimap, without trying to leave the region, only showing the region you are currently in.