Server Bugs

The sim Beats keeps crashing

Go to the silver fox ballroom Communicate with someone not at the silver fox ballroom 2a - their status may be reported offline (intermittent but often - many talk about issue) 2b - if they come to the silver fox ballroom the online/offline status will correct itself Leave the silver fox ballroom 3a - offer teleport to someone who is at the silver fox ballroom to wherever you are (doesn't matter where you are, just that they are at silver fox) 3b - they will not get the teleport offer 3c - their online/offline status will be incorrect 3d - sometimes IM's don't go through

For the last few days Firestorm support has been seeing reports from users who are getting the error "can't teleport more than 6 times per minute" when trying to TP. The incidence seems higher today. I'm filing this to create a place for users to add their cases. Users, please provide as much of the following info as possible: • Were you were trying to TP into a region/parcel running an Experience? • What viewer version are you on? • What region were you trying to reach? • What time did this happen?

Chatting with people and all seem normal (no idea you missed messages), then I get the IMs which match the what would had been said around mid conversation delivered at a later time when relogging (or even in email with the setting enabled).

On average, there are over 50 avatars in our region all day, every day. The peak is 70-80 avatars at once. Because of this, we have noticed some performance issues that have been negatively affecting our events. We restart our region daily, which only momentarily fixes the issues until later in the day when the symptoms return. These include: Friends list not updating Appearing offline when you're online People who are not in the region being unable to IM you HUDs not working/Scripts beginning to fail Group conferences/chats not working Group notices failing Not receiving messages from objects/attachments When all of these symptoms appear and the sim is significantly struggling, it will crash. We have managed to keep the daily crashes from happening by restarting daily, however the symptoms are still there. This has caused us a lot of frustration not just as region owners but for our guests as well. It is starting to turn people away which is exactly what we don't want happening. Can we please have our region looked into? I'd like some information on why this is happening, and what we can do to stop it. Thank you! SLURL: http://maps.secondlife.com/secondlife/Rooftops/171/122/3555 Name of Region: Rooftops

CONTACTS Friends list on/offline still unreliable after a whole year

Steps to reproduce Go to any region. Crash the viewer in a way that it doesn't properly send the logout message. Attempt to log back in. May take a few times, but once you get it, it's hella annoying. The issue Once the bug is triggered, the agent in the region will eventually disappear, especially so if the agent tries logging back in. Once the agent does log in, the region will refuse to grant capabilities to the agent (Login server passes the simulator address and seed caps, but the seed cap will return 404). This will last for more than 15 minutes where the agent is unable to log into that region. Work arounds To just log in: Log into any other region (Home, etc). To get back into the region: Log into any other region. Enter the region that you crashed in (Sometimes this may have a stalled TP which results in a disconnect). (Observation) Observe that no mesh loads, as the capabilities are returning 404 for the region. Log out (Gracefully!). Log back in (Capabilities will now be granted in that region because of the graceful log out). Live reproduction On the region Fractal: Crashed at about 2024-05-17T23:54:08.666700Z Logged back in (to fractal) at about 2024-05-17T23:55:00 (Estimate because cant query the timestamp cube) (Capabilities borked) Logged back in (to home) at about 2024-05-17T23:56:15 (Estimate) Teleported into fractal at about at about 2024-05-17T23:56:45 (Estimate) (Capabilities borked) Logged out at about 2024-05-17T23:57:45 Logged back in at about 2024-05-17T23:58:15 If you are unable to reproduce this, I would gladly reproduce this issue on a specific region and provide timestamps. Error log (From viewer) 2024-05-17T23:55:04Z INFO #AppInit#Capabilities# newview/llviewerregion.cpp(317) requestBaseCapabilitiesCoro : Requesting seed from https://simhost-06639c25759dd162e.agni.secondlife.io:12043/cap/1e31ed80-9ac3-336c-ff8b-a26c82f6dc9e region name region id 00000000-0000-0000-0000-000000000000 handle 649811372272128 (attempt #7) 2024-05-17T23:55:04Z WARNING #AppInit# newview/llstartup.cpp(1511) idle_startup : Failed to get capabilities. Backing up to login screen! 2024-05-17T23:55:04Z WARNING # newview/lltoastalertpanel.cpp(195) LLToastAlertPanel::LLToastAlertPanel : Alert: We're having trouble connecting. There may be a problem with your Internet connection or the Grid. You can either check your Internet connection and try again in a few minutes, click Help to view the Support Portal, or click Teleport to attempt to teleport home. 2024-05-17T23:55:04Z INFO # newview/llworld.cpp(327) removeRegion : Removing region 151296:256512 2024-05-17T23:55:04Z INFO #AppInit# newview/llstartup.cpp(3131) setStartupState : Startup state changing from STATE_SEED_GRANTED_WAIT to STATE_BROWSER_INIT 2024-05-17T23:55:04Z WARNING #CoreHttp# llcorehttp/_httppolicy.cpp(413) stageAfterCompletion : HTTP request 0x589aebdf6180 failed after 0 retries. Reason: Not Found (Http_404) 2024-05-17T23:55:04Z WARNING #CoreHTTP# llmessage/llcorehttputil.cpp(275) onCompleted : Possible failure [Http_404] cannot POST url 'https://simhost-06639c25759dd162e.agni.secondlife.io:12043/cap/1e31ed80-9ac3-336c-ff8b-a26c82f6dc9e' because Not Found 2024-05-17T23:55:04Z INFO # llcommon/llsdserialize_xml.cpp(424) parse : LLSDXMLParser::Impl::parse: XML_STATUS_ERROR parsing:cap not found: '1e31ed80-9ac3-336c-ff8b-a26c82f6dc9e' 2024-05-17T23:55:04Z INFO #AppInit#Capabilities# newview/llviewerregion.cpp(330) requestBaseCapabilitiesCoro : Aborting capabilities request, reason: returned to login screen

The title is pretty descriptinve. However, content that is visible above for the map system does not render PBR content, and instead renders white shapes.

The current expiry time of a group invite seems to be less than an hour (possibly even depending if the person who sent the invite goes offline!). Group invites need to be given a solid timer rather than be a set of circumstances - I should be able to get a group invite offline and still be able to accept it when I get back on the following day. I can't wait around for group invites all day because I have to be online for them - it's unrealistic considering the multitude of timezones. :)