Initial attempt to log in always fails.
needs info
Trantryss Muircastle
I use Catznip 14.0.2 primarily, but have seen this on Firestorm as well, most recently with Beta 7.1.12.77526. My initial attempt to log in will fail & then i will immediately try again and that attempt will get me logged in. This has been going on for months.
I do have a large inventory (over 500k items & over 80 folders).
Related - I find there are some sims that I simply cannot log into at all, so wind up just logging in from my home sim.
Log In
EricBaldwin Resident
I have this too but not always. I wait always with the second Auth short before the minute is full then and then login works good. I guess it can be a big inventory too mine is 296K. I use Firestorm.
Maestro Linden
needs info
Maestro Linden
Hi Trantryss Muircastle , I was able to find the server logs from your most recent failed login attempt from earlier today. From the server logs, it appears that the failure occurred because the initial sim (Arboretum) didn't get data from your viewer in time.
In order to understand what's going wrong, we'll need viewer logs from a session which hit this failure. If you hit this again, please upload a copy of your viewer log by doing the following:
Log into https://support.secondlife.com/ and click the "Submit a Support Case" in the right column, then choose Issue Type: “…” and type “logs for canny issue” and add the link to this issue. Reproduce the viewer failure and then zip up your viewer logs folder and attach it to support ticket. There's an “Attach a file” link at the bottom.
This page tells you where to find the logs folder for the SL viewer: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Thank you!