Gifting Premium Subscriptions
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Taffin Blackburn
You have to do it via customer support by each sending a ticket and including the ticket of the other, not easy but it would be quite acceptable if the gift was not only the first month, then they ask the person who receives the premium subscription to continue paying themselves or tell you to send them the money directly to pay for each month, they refuse to take the withdrawals directly from the account of the person who wants to offer even if he I offered to confirm EVERY MONTH that I still agree to continue to pay and I think that's completely inconsistent.
Spidey Linden
Merged in a post:
Charge another Resident for monthly subscriptions fees
Taffin Blackburn
Hello,
I recently contacted the customer service cause I wanted to gift a friend the premium plus membership and have been surprise to find out we are only allowed to gift someone the first payment and nothing else. They couldn't find me a way to be charged for the monthly fees when I was clear about willing to pay for it as a gift.
I know I am not the only one willing to gift the premium to someone else and I don't understand why it has to be so complicated. We should be able to decide to be charged for it even if it's to gift it to someone else. Same for the name changes, it could be interesting to sell name change tokens, maybe even packs of tokens that we could gift to anyone.
Bavid Dailey
I like the idea, but the thought crossed my mind that gifting somebody a name change token might be seen as something of a backhanded compliment ...
Jennifer Boyle
I know it's not quite the same, but could you give them gift cards that they coud use to pay LL?
JenniWindrider Resident
This. It needs to be EASY. And obvious. Like, from your own account management page or something. A big fat "GIFT PREMIUM TO A FRIEND" button. Or somesuch. Whatever you do - obvious and easy, please, not obscure ticket procedures for BOTH residents.
There's some considerations: One-time gifting or perpetual gifting? Auto-expire for the recipient?
Prisqua Newall
Allow easy gifting memberships from non-residents.
Spidey Linden
marked this post as
tracked
Issue tracked. We have no estimate when it may be implemented. Please see future updates here.
belindacarson Resident
here's the actual way to do it, instead of copying way out of date forum posts and providing incorrect information to users: https://lindenlab.freshdesk.com/support/solutions/articles/31000168047-gifting-premium-memberships
Rowan Amore
belindacarson Resident. Which is basically what i posted. You need to file a support ticket. It's a multi-step process requiring both parties to file so...difficult and non-automated. 🙄
Rental Rizzler
belindacarson Resident It needs to be easy otherwise most people wont bother
Rowan Amore
You can gift a premium membership as per Patch in a forum post...
" it is totally possible to gift premium memberships. It's just a difficult, non-automated process that requires out of the norm processing for my team. If you want it done, file a case and ask for it."
Rental Rizzler
Rowan Amore If its not easy it may as well not exist. This needs to be an easy process otherwise no ones gifting subscriptions if you have to file a ticket to start or stop a gifted sub