Marketplace: Item updated on - not the feature we asked for + false dates
RohanaRaven Zerbino
Hey Linden Lab! What is this mess with “Item updated on:“ on Marketplace pages? If I remember correctly, we asked for „date of creation“ data. According to you, the oldest item I have on MP has been updated on 05/06/2025, even it hasn’t been touched for years. Now, that is just false information, I am sorry. We have enough of customer support to do already, I really don’t need to explain your mess to my customers in addition to everything I need to cover to run my business.
Also: Have you taken into account that we all need to read the dates, not just USA residents? How about some other, more clear format like: 06 – May – 2025? May – 06 – 2025? You do know that USA is the only one using month-day-year format, and your customer base is international?
Also: It would be nice if you would inform us about the changes you are making on OUR marketplace listings. This is not the first time that changes are made with zero heads up, you are just waiting for us to notice. Marketplace is not your playground, it is your job, you need to do some testing and some public convo before introducing changes.
As I said on the forum:
Merchants: “We need toilet paper.”
Linden Lab: “We got you: premium sandpaper, enjoy!”
P.S. This is me, giving my best to be polite, while boiling in my office. Sorry if I failed.
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Zii Minotaur
I think for existing products, if the original date can't be obtained then it should not even be shown. Customers will be confused by everything apparently having been updated on May the 6/7th (for me in AEST, it shows 7th) o.o;
It may also be more relevant positioned next to the product version instead? Though it might clutter the product name area... hmm. Perhaps move version & date below the product name.
Zii Minotaur
On further inspection I have all sorts of dates on my items and it's not clear what they are relevant to. @.@
Reid Parkin
Could you tell us what its purpose is?
I agree that date format should be fixed by displaying the month in letters.
I dont think the feature is very useful for customers because its misleading in its current form. There may be many people hitting redeliver and looking for something different in the product, because you are stating item updated, not listing updated.
We would appreciate an explanation.
Kyrie Deka
Adding, I would like to know and understand exactly what actions trigger a new updated date. Some negate the value to me of a date showing Value to me: Customer asks self, "When was the last time the seller or their official manager edited this item, or this ad?" I.e. if they may need support, when was the most recent time the seller/manager attended to/edited either item or ad. Let the customer decide their comfort level of purchasing e.g. an expensive item, also using that bit of information. Some of my updates yes others no seem triggered by a sale. If a sale of that item is triggering updates in some way, this seems to defeat what I pictured as the value. Good start, good potential, great discussion. Thanks!