My only way to access SL is through SL Zero, I am one of the users with low hardware, and I have tried to use so many viewers and none of them can run my computer well since the PBR (and with low graphics) the mobile is not an option, at least not if I don't want to fry my mobile, as you can notice, unfortunately, I am not a person with many economic resources but I was a constant and faithful user of SL and I am sure that like me, there are many other users. Every time I try to use SL Zero I always get this message: "Oh no to many people are trying Second Life. Please try again later"...And I have to try for hours! I am aware that SL has to evolve and match up with other virtual worlds, but the fact that this web-based viewer is saturated, speaks of the many users who want to stay connected to SL and that you can retain, so it would be incredible if you could expand access. Likewise, after several attempts yesterday, February 19, for approximately 2 hours I managed to connect and sadly my keyboard did not work, after about 10 or 15 minutes it started to work, so I see that there is still some kind of intermittence in this function. Of course, with this report I am not only speaking for myself, this problem of user saturation in this service speaks volumes about the number of people who want to continue in SL, I think it says a lot about all aspects.