Viewer Bug Reports

Objects with an animated pbr textures stop animating the texture when we look elsewhere and back to the object. A right click on the object triggers the animation again. (a bit like the object not spinning as they should, a right click does the trick) Happens on mac and pc This doesn't happen if the material is not pbr.

Just some observations about PBR: It is killing many of of our lower resource friends because their hardware cannot run it. It breaks many EEP settings we like. eg. I am at SLB21 event and my normal Nam's EEP flashes from dark to light. No control over some annoying local lighting except by trying to find source to derender. This stuff is pretty if you have hardware to run it but those that do not will be lost and I am afraid that will be many residents. I hope there will be an alternative for our many lower hardware resource friends.

Direcitonal inputs are noticably delayed and/or inconsistent in PBR viewers compared to non-PBR viewers, said delays being most noticeable when operating vehicles. Delays in inputs can result in key-presses that are longer than intended, or in some cases may result in no input being registered at all (the latter most notable again while operating a vehicle). To test for the bug, it is recommended that the tester be proficient with vehicle operation, namely on the grounds of consistency, and that the tests be carried out on a closed circuit (and optionally one with a timing system). Recommended testing locations: LC Racing Circuits: http://maps.secondlife.com/secondlife/YToub%20System/95/65/3931 Racers Island: http://maps.secondlife.com/secondlife/Racers%20Island/6/7/385 Free race-ready vehicles ideal for these tests are available at the landing points. The bug has so far been tested and discovered in the official LL viewer, Firestorm viewer, and Alchemy viewer. It is yet to be known if it persists elsewhere, but is highly suspected of being the case. (This issue currently threatens the existence of racing communities as it has become vastly more difficult to safely control their vehicles)

Nametags of underwater avis, as viewed above water, seem to be floating on top of the water, even if the avatars are deep below. Looking below water they snap back to normal.

My avatar will not rez in and is just staying an orange cheeto cloud. I have cleared my cache, switched groups, switched outfits, restarted SL, restarted my laptop, restarted my phone which I have used for my hotspot long before this became an issue, uninstalled and reinstalled Firestorm, and cleared my web browser history. This is sudden and I don't know what the problem is. I can log into other accounts and the avatar loads just fine, but for whatever reason, this one, which is my main suddenly will not rez in and I have closed and reopened Firestorm multiple times waiting hours in between.

Whatever I do the viewer crashes while Initializing Texture Cache. I have upgraded to the latest version, I have uninstalled and removed registry keys. I have installed into a different folder. I have done clean installs, and over the top installs. Nothing works. The few times I did get in-world before upgrading to the new viewer I got 5 frames per second on LOW settings with most of the textures missing and those that did appear were constantly switching between blurred and in focus and then back to blurred again, while I was standing still. I can't even install an old viewer to avoid this mess because the links to the older viewers are gone. The links take you in circles without showing a list of older viewers. Did Meta pay someone at LL to drive all the customers away? For god sake roll it back while you still have residents left!

Install Viewer 7.1.9.10220184061 - Atlasaurus from disk image Launch Viewer Attempt to log in using a valid account and location RESULT: Viewer begins to process login, displays "Requesting region capabilities, attempt 2" and crashes. I would include the tail of SecondLife.log but Canny will not accept a text attachment.

I tested Atlasaurus on a gaming laptop (AMD Ryzen cpu, AMD 680m igpu and NVidia RTX 3080m dedicated gpu, 32gb ram), and sadly it crashes after i click "login". I deleted the appdata folders to see if it would fix it, but it doesn't. Also i tested on the igpu and on the nvidia gpu, same result. I noticed the webview (with destinations and so on) wouldn't show up on the login screen. it might be normal for a first login though ? (since i deleted all data). The previous Atlasaurus build was also crashing. I also excluded the executable and the appdata secondlife folders from the Windows AV. Side node 1 : Its work on an older gaming laptop with a Ryzen 4800H cpu, 16gb of ram, and nVidia GTX 1660ti. Side note 2 : The stream on that other laptop works (vs my post about it not working on the mac). Side note 3 : On that other laptop where the viewer works, i tested it on a popular crowdy dancing sim. It was working fine with the nvidia gpu, actually not maxing out the vram of the gpu. But with the integrated amd gpu, when it reached the ram limit (16gb) it crashed. This behavior isn't new for this machine though, when the ram is saturated in crowdy sims. The max allocated (v)ram on this machine for the igpu is 8gb. It was maxed out when it crashed. This might be the amd driver which detected a problem or the viewer detecting a problem with ram allocation. Of course i wouldn't normally use the igpu, but i thought it was an additional information worth being mentioned, since some people won't have a dedicated gpu. Some people actually have 8gb or ram, (or even 4gb) which won't let them enjoy crowdy places safely. For all those tests i was using the low-mid preset. Complementary information: In the same place, the Macbook Pro with 16gb of ram (unified memory) wasn't crashing, even though it was using more ram than the actual available ram. So certainly it's about how the amd driver deals with this situation .. or how the OS deals with it. I wrote 2 different reports in this post, related to 2 different platforms. If you wish me to separate them, you let me know :)

I installed the the new version that got pushed this evening, and when I open the viewer, the sound on my computer sounds like it is in a barrel. I guess the new WebRC thing. I don't even use voice and it has screwed things up. Cannot find a way to turn it off, either