🪰 Viewer Bug Reports

For the past couple of weeks, I've noticed multiple viewers (Firestorm, Alchemy, Kokua and legacy SL) have been very slow to respond to keyboard inputs. Sometimes I'll have to press the same key up to 3 or 4 times before the input shows up in the chat. At first I thought it was a hardware issue, but I noticed this happens exclusively in SL viewers, not in any other other app on my PC. Here's what I've tried doing, all to no avail: Cleaned the keyboard Restarted the viewer and the computer System diagnostic test Firmware and driver updates Stopping as many other apps and background processes as possible Checked internet connection (excellent speed/ping, minimal packet loss). I can't reproduce because it seemingly happens at random, but for some reason it happens most often between 7-10 PM SLT. This is true no matter how long my PC has been in use that day, and no matter what I've been doing on it. My computer is less than a year old and should be more than capable of handling SL: CPU: Intel(R) Core(TM) i7-14650HX (2419.2 MHz) Memory: 32371 MB OS Version: Microsoft Windows 11 64-bit (Build 26200.7462) Graphics Card Vendor: NVIDIA Corporation Graphics Card: NVIDIA GeForce RTX 5060 Laptop GPU/PCIe/SSE2

i have been having some issues with firestorm for quite some time now. when im walking and lift my fingers off the keys, my avatar continues to walk, going into walls and other people, or lags so bag she starts to glide along the pathway. im not too sure what to do about this, its very annoying, trying to walk with major amount of lag going on. it wasnt always like this. it was good smooth sailing when i returned the first month. but now it just sucks to even doing anything. i need to know what can i do bc im tired of not being able to enjoy the platform and feel secure that i wont walk into people or walls. i also have an issue with audio, it plays for like 15 seconds then shuts off, i can never enjoy in world media experiences due to this.

I'm having this problem in the SL Viewer when ed appearance. I can't even edit a shape because I can't see anything. It doesn't matter what type of avatar it is (classic, standard BOM, mesh applier, EvoX or not). Other viewer (Firestorm) runs normally.

Tried for days now, is there a network issue? They won't save at all.

Textures in every viewer since the PBR update have now been unloading and reloading, often times failing to do so, and remaining blurry. I have tried everything suggested such as whitelisting viewers and their features, but I know I'm not the only one experiencing this. This is completely game breaking and as a texture artist it's near impossible to have a consistent workflow when half the time my textures aren't loading in. I have a new GPU and plenty of RAM to spare and then some so it's not my computer. I have been able to go into the EDIT menu and have it load in, but it does this for the diffuse texture only, and when exiting the menu it will go back to attempt its reloading cycle with multiple failures. PLEASE FIX THIS.

See attached screenshot below

When someone sends me a teleport, after being connected for a while, if I cancel the teleport the tab is bugged

Some streams, like for example "green.streamhood" do not play anymore in the latest version of the viewer. When a DJ sets it, only people running Firestorm hear it, I don't hear it anymore, used to hear with previous version.

Group chats are reusing old chats and keeping members that are not there. Creates confusion. Firestorm team said to file a ticket here as its a SL issue not a Firestorm issue.

I have had this issue for month that glass materials (BlinnPhong and PBR) keep flickering to opaque white in certain angles without any discernible systematic reason. I tried to adjust environment lighting, reflection probes, point lights etc. I tried SL viewer & Firestorm and both have the same problem. I provided a video to show the issue (recorded in Firestorm). This game is unplayable due to this issue and it used to work fine like half a year ago at the very least. The problem persists if I change my graphic settings to anything from Low to High (record shows low settings)