Server Bugs

Both group chat and IM failing to initiate. I mostly experience it in Firestorm Social Island (simhost-0be97bd680c67540a.agni), as do the rest of the team. Starting an IM with someone else will work most of the time and every once in a while end up with a popup stating "Unable to start a new chat session with Username. The session initialization is timed out". Group chats will either fail silently or give the following message inline: "Second Life: You are the only participant in this IM session. Your message is not being broadcast at this ti2me." Tested on Second Life Release 26.1.1.23806384790, Alchemy Beta 7.1.9.2516 and Firestorm 7.2.3.80036.

Summary: Users are incorrectly shown as offline to each other while actually being online and co-located. This results in failed instant messages and inability to initiate chat sessions. Description: Multiple users are experiencing an issue where avatars appear offline to each other despite being visibly present in the same region. This prevents IMs from being sent or received and causes chat session failures. In some cases, sending an IM will suddenly update the avatar’s status from offline to online, suggesting a delay or failure in presence/status synchronisation. Error Message Observed: "Unable to start chat session with (AVATAR NAME) The Session Initialisation has timed out" Steps to Reproduce: Two avatars log in and stand in the same region Observe that one or both appear offline in the friends list Attempt to initiate an IM IM fails with session timeout error In some cases, sending an IM updates status to online Frequency: Intermittent but frequent (reported by multiple users over several months) Impact: Prevents communication between users Disrupts social interaction and events Particularly problematic in live environments (e.g. clubs, roleplay, group coordination) Additional Notes: Issue occurs even between users on the same local network/IP Reported by multiple unrelated users across different locations Appears to be a server-side presence or messaging issue rather than client-specific Request: Please investigate presence synchronisation and IM session initialisation, as this issue significantly impacts core communication functionality.

When you try to open a conference chat sometimes you get people that you’ve never spoken to in the left-hand column and none of the people that she wanted to chat to so you’ve got to add them individually. The people that already showing don’t get any chat. When you are in a conference chat, it breaks where you could type something and don’t see it and you have to teleport out of the server and teleport back and then it fixes it but only for a short time and then it happens again Sometimes you can’t create a conference chat at all When in a busy server people that are not there that are on your friends list either see you as off-line or you don’t see them and if they try to message you it tells them that they’re off-line and you don’t get the messages until you re-log and then you get flooded with the messages that people have sent you

From a relog to Last Location, or to a Specific Location (Favorites or typing SLURL), I don't get any group IMs. Have to logout, then login to Home to start getting group IMs. This I have reproduced using the official SL viewer, so it's not limited to Firestorm viewer.