Web/Marketplace Bugs

Hello, I’m reporting a serious billing issue related to Marketplace homepage subscriptions. Account affected: DimplesApplePie Date of the incident: August 6, 2025 Issue type: Multiple charges for active subscriptions + premature charge outside billing cycle ALT account (same issue occurred): EmilyHearts Details of multiple charges on August 6, 2025: Numerous charges occurred on August 6, 2025, for subscriptions that were already active and should not have been charged multiple times. Active Subscriptions and Expected Billing Cycles: Plan Last valid charge Next expected charge Status L$799/week August 5, 2025 August 12, 2025 Active L$799/week August 2, 2025 August 9, 2025 Active L$2,599/month July 30, 2025 August 29, 2025 Active Specific premature charge: The charge on August 6, 2025, at 16:22:53 (Order #1649893957, L$ 2,599) was billed prematurely. The last correct charge was on July 30, 2025, and the next scheduled charge should have been on August 29, 2025. This is an error resulting in an early and unintended billing. Attached examples of multiple charges on August 6, 2025: Order #1649899949 — L$ 799 Order #1649899869 — L$ 799 Order #1649899152 — L$ 799 Order #1649899041 — L$ 799 Order #1649898061 — L$ 799 Order #1649897918 — L$ 799 Order #1649895966 — L$ 799 Order #1649895328 — L$ 799 I only have 3 active subscriptions, so these multiple charges are incorrect. This issue affects both my main account and my ALT account as well. Please investigate and correct this billing malfunction promptly. Thank you.

Without any warning or explanation, Second Life Marketplace removed 14 of my active, fully paid classified ads. Each ad was: properly listed correctly categorized paid in advance They simply vanished. They’re no longer visible in the system, and I received no notification or refund. As a creator, this is deeply frustrating. We invest real money and time into promoting our products. If the system can arbitrarily remove paid ads, how can we trust it to support our work?

1 Visit Url Second Life Marketplace encountered an unexpected error processing your request. We've been notified about this issue and we'll take a look at it shortly. Continue shopping

Marketplace (for store owners/managers) the section for Reports>TopSelling has a bug, the Times Viewed column has not been tracking any new views since approximately July 11th. For example all new items listed since that date, have sold multiple times but still show zero views.

My paid new username is HatsuneMikuCV01 Visit current url : https://my.secondlife.com/hatsunemikucv01 [NOT WORKING] Visit old url: https://my.secondlife.com/hatsunemiku.akina [Works with bugs]

https://marketplace.secondlife.com/en-US/stores/162920 My store is showing my old username still after more than 24 hours.

exclude demo items via checkbox left side of page set price to 0 - anything else L$ (setting to return only 0L$ items shows it up most) sort by newest first this search... https://marketplace.secondlife.com/products/search?utf8=%E2%9C%93&search%5Blayout%5D=gallery&search%5Bcategory_id%5D=&search%5Bsort%5D=released_at_desc&search%5Bper_page%5D=96&search%5Bkeywords%5D=&search%5Bprice_low%5D=0&search%5Bprice_high%5D=0&search%5Bland_impact_low%5D=&search%5Bland_impact_high%5D=&search%5Bcopy_permission%5D=0&search%5Bmodify_permission%5D=0&search%5Btransfer_permission%5D=0&search%5Blimited_quantities%5D=0&search%5Bis_demo%5D=0&search%5Bis_demo%5D=1 This returns lots of properly set up Demo listing (these are NOT items where the Demo has not been linked to a full version).

Hello, when I type outfit or dress in marketplace searches, the results have been the same for days. I would be glad if you could take care of this problem.

Marketplace search is half brained and broken. Please stop pretending its a done job and fine when it's not. Pick a term ANY TERM Search for that term with and without a trailing space. You get different numbers of results. G rated search "lemons" - 9055 results. "lemons " - 8088 results.

First of all, Congrats, with your glitch many people lost moneys. So it's not a small glitch, it's an EMERGENCY. When searching for a merchant using the full avatar name (e.g. Vonfyrsten Resident), Marketplace shows: "No matching merchants found." But searching only Vonfyrsten works and finds the store. Expected behavior: Marketplace should return correct merchant results when searching full names including "Resident". This is a basic requirement and currently a major flaw.