Web/Marketplace Bugs

Kudos to everyone at Linden Lab who upgraded the SL Wiki to a more recent version! (Now if only SVG uploads got fixed as well...) I've been experimenting with the Dark Mode on the SL Wiki, and I understand that it's "still in beta" and likely "under construction", but I found some very easy CSS fixes to implement to make Dark Mode at least functional . Because, right now, all text (body & titles/headers) are rendered in black over a very dark background, making everything essentially unreadable. The culprit comes from the following bit of CSS (I apologise; I don't know exactly where the snippet comes from; this is what I get from the Developer Tools on Brave/Chromium): .api-constructor p { border: solid 1px #AAAAAA; font: 10pt courier; white-space: pre; color: black; background: #F9F9F9; padding: 10px 0 10px 30px; text-indent: -20px } [...] #bodyContent, .firstHeading, h1 { color: black; } #bodyContent h1, #bodyContent h2, #bodyContent h3, #bodyContent h4, #bodyContent h5, #bodyContent h6 { padding: 0px 0px 4px 0px; margin: 20px 0px 0px 0px; font-family: Arial, Helvetica, Sans-Serif; font-weight: bold; color: black } h1 .editsection, h2 .editsection, h3 .editsection, h4 .editsection, h5 .editsection, h6 .editsection { padding: 0px; margin: 0px; font-family: Arial, Helvetica, Sans-Serif; font-size: 14px; font-weight: bold; color: black } The attached images show what happens by default and how manually switching from black to white will immediately fix everything. However, in this case, neither black , nor white , are the correct settings. Instead, after a bit of digging, there _are_ variables for the colours which must be taken into account. These are summarised under html.skin-theme-clientpref-night , which defines things such as --color-basecce: #eaecf0 or --background-color-base: #101418 (both of which are already correct for dark mode!). Thus, all that your web designer(s) need(s) to do is a copy & replace of the relevant instances currently hard-coded as black to var(--color-base) , and all entries with the background colour set to white should be changed to var(--background-color-base) instead. And to make the SL Wiki's design more consistent with the other official SL web pages, you might also consider changing the default font to be Roboto Flex instead of having Linux Libertine for the titles and sans-serif for practically everything else. Sounds simple in practice, but I imagine it's a bit more complex on your side: what gets compacted together as 'only' two CSS files may, in fact, require assembly from several sources...

The link to the Intellectual Property Policy needed to confirm use of mesh uploads on Aditi links to https://wiki.secondlife-beta.com/wiki/Linden_Lab_Official:Intellectual_Property which on both my Firestorm viewer and Firefox browser both render as a completely dead link, I'd like to read up on the actual policy though

This has now happened with two separate accounts and so moves from being told first time round by Support that it was a server glitch to being a bug in the system. All points refer to both accounts, except for the partial point in parentheses. This is a repeated problem with your system specific to PPNS to Plus downgrades. Downgrade from Premium Plus No Stipend Monthly to Plus Monthly After downgrade be told that I own land tier for using up to 2048m2 of land That land use came free with Premium Plus No Stipend The PPNS membership ran for the full term (in the second case the downgrade happened a day late and cost me a stipend payment and probably caused the TIlla payment failure) In both cases land use was reduced to Plus level 512m2 in advance of the downgrade and several days before the downgrade took place Downgrading to Basic first then taking out Plus membership is not a viable solution when PPNS is used to request a specific 512m2 Linden Home. Already reported to Billing Support to get the erroneous charge taken off my alt's account

Create a new account or reactivate an account Spend USD (pay for membership, L$, tier, etc.) On the 1st day of the following month no previous month's USD history is viewable, not even if USD spend the previous day At least up until 21 December 2025 every month was viewable since the account first spent USD, including a reactivated alt account with records back to early 2007 At least from 12 January 2026 the bug affects all accounts whether new or reactivated There was an unrelated bug fix made to the Account History page on 1 January 2026, which may have caused this bug.

Per Henshin Linden's request, I am submitting all information from our ticket into this bug report. One of the benefits of being a premium member is the ability to reach out to live chat when needed. This option doesn't appear to be available in certain web browsers (especially during office hours), making it difficult to use. I use Windows 11 and this has been tested on Mozilla Firefox (up-to-date), Google Chrome (up to date), and Microsoft Edge (per Hershin's request). I don't use VPN. I never do. I also do not have adblockers activated or pop ups disabled on either web browser. On Chrome: After logging in, and using 2FA, I went to the page and it wasn't there. Then I clicked the link on the page to go to live support and it still wasn't there. Once I clicked the chat bubble in the middle of the page, it showed for a moment. But when I went to capture the video and repeated the steps, it stopped showing. I even reloaded the page and no luck. See - https://gyazo.com/4e149ba995ad8d68db543fe89c933284 On Firefox: I logged in using 2FA, went to the page and it wasn't there. Then I clicked the link on the page to go to live support and it still wasn't there. When I clicked the chat bubble in the middle of the page, nothing happened. No refresh, nothing. It has a light gray square surrounding the bubble that shouldn't be there and I think that's what is blocking the ability but I'm not positive because I still don't know much about how fresh desk, or the page works on the scripting side. See - https://gyazo.com/d39e71279f5013408812c003bd030e3c I tried with Microsoft Edge. It worked, even after refreshing the page. I also tried using the Private/Incognito windows on both Chrome and Firefox; neither worked. While this is good news and a definite backup to have the option on Edge, the problem still exists in the two web browsers that most use. I don't know how many others have reported this issue or even noticed. How will this be remedied since it appears to be something to do with the browsers?

Hello, I have a problem. I'm a Premium Plus subscriber, but I don't see all the available support options. Since paying for my subscription, I haven't been able to access live chat, AI chat, or phone numbers. I don't see all the support options that should appear for me as a Premium Plus member. Pb: I asked support for help but they couldn't do anything and they told me to put this here.

While logged in on my main account I am unable to access any of the pages for choosing membership plans (Plus, Premium, etc.) I can view this page: https://accounts.secondlife.com/change_membership/ but any attempt at accessing any of the subsequent pages by clicking one of the Choose buttons fails with a Gateway Timeout error. NOTE: This is tied to this specific user account, as it works fine with my alts. Support was able to reproduce the issue but could not resolve it and asked me to post a bug report after 4-5 days of back and forth. See this ticket for the conversation with support: #2482887 It is NOT related to web browser, device, operating system, cookies, cache or moon phase. These has been eliminated through rigorous testing and power cycling. And again: support was able to repro the issue while logged into my account but unable to fix it. I'm not sure this sort of issue belongs in a public forum, but this is what I was instructed to do.