Web/Marketplace Bugs

Marketplace and SL websites
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Marketplace allows buying enhancement for unlistable products
Product folder: 2 objects, a few notecards, a sub-folder with 3 notecards Draw it in to the in-game marketplace listings Create listing At this point, it will not appear at all in /merchants/{some_id}/store/products, where you can manage listings, but it does get an ID that is usable on the marketplace, which is displayed in the in-game marketplace listings in parentheses after the name of it, e.g: "My Product (28043434)" Try to be smart to skip the waiting peroid and copy that ID, click any product on marketplace, change just the ID at the end of the url and add ?preview=true Click revise your item You can now buy listing enhancements (I paid for all 4, 7 days, and got charged for it while the product was not possible to list, moneyh gone for 0 impression 0 clicks can i get it back plz) , but whenever you try to save the whole thing, it will say "Inventory link missing" as the sole validation error, or something along those lines This is the point where you should not even be able to get to, but at /merchants/{some_id}/subscriptions (manage subscriptions), you can now see the enhancements you subscribed to, it says it is active and when the next charge will be, but when you click "Edit" in the "Actions" column, it just displays a blank modal, unlike for the valid enhancements where I can indeed cancel them / whatever. The request returns a 404 html response, one of the URLs with this actual issue this day: https://marketplace.secondlife.com/merchants/8006303/store/products/28540654/listing_enhancements/620432/edit?will_redirect=yes I suspect that it had an issue creating that "Inventory link" in the first place, because the sub-folder went in to the listing on the same level as the actual folder I dragged in, so it just got flattened, after I removed that sub-folder and created a new listing, it just worked.
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Marketplace
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tracked
Live Chat Bubble Doesn't Appear
Per Henshin Linden's request, I am submitting all information from our ticket into this bug report. One of the benefits of being a premium member is the ability to reach out to live chat when needed. This option doesn't appear to be available in certain web browsers (especially during office hours), making it difficult to use. I use Windows 11 and this has been tested on Mozilla Firefox (up-to-date), Google Chrome (up to date), and Microsoft Edge (per Hershin's request). I don't use VPN. I never do. I also do not have adblockers activated or pop ups disabled on either web browser. On Chrome: After logging in, and using 2FA, I went to the page and it wasn't there. Then I clicked the link on the page to go to live support and it still wasn't there. Once I clicked the chat bubble in the middle of the page, it showed for a moment. But when I went to capture the video and repeated the steps, it stopped showing. I even reloaded the page and no luck. See - https://gyazo.com/4e149ba995ad8d68db543fe89c933284 On Firefox: I logged in using 2FA, went to the page and it wasn't there. Then I clicked the link on the page to go to live support and it still wasn't there. When I clicked the chat bubble in the middle of the page, nothing happened. No refresh, nothing. It has a light gray square surrounding the bubble that shouldn't be there and I think that's what is blocking the ability but I'm not positive because I still don't know much about how fresh desk, or the page works on the scripting side. See - https://gyazo.com/d39e71279f5013408812c003bd030e3c I tried with Microsoft Edge. It worked, even after refreshing the page. I also tried using the Private/Incognito windows on both Chrome and Firefox; neither worked. While this is good news and a definite backup to have the option on Edge, the problem still exists in the two web browsers that most use. I don't know how many others have reported this issue or even noticed. How will this be remedied since it appears to be something to do with the browsers?
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Tools/Payme
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tracked
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