Web/Marketplace Bugs

Hello. This week, i received two customers messages complaining that they purchased an item, never received it, and didn't get refunded, and i didn't receive the money either. It is not a delay in the delivery, the purchase status exactly says "1 item failed to deliver", as you can see on this screenshot: https://gyazo.com/e3eda6b01bdcef074f81968201e0db64 I've received two like this one this week. This never happened before. Delayed deliveries happen, but in this case, it is a non delivery at all, and the customer doesn't get refunded. I've made a support ticket, and asked these customers to make a ticket as well, but i think it is not only a temporary failure but a more deeper bug, that's why i also make this feedback here.

Marketplace delivers taking nearly an hour.

I need to make a new update to the product, but the previous re-delivery is stuck "in progress" and cannot be cancelled. https://marketplace.secondlife.com/s/Beeta-COCK-CAGE-D-RLV/25608584

At the minute the following data feeds are all returning HTTP status 500: https://api.secondlife.com/datafeeds/secondlife.xml https://api.secondlife.com/datafeeds/homepage.xml https://api.secondlife.com/datafeeds/homepage.txt Lindex feeds seem OK: https://api.secondlife.com/datafeeds/lindex.xml https://api.secondlife.com/datafeeds/lindex.txt

Viewers and in-world population meters are stuck at 39,122 users. The API for this info, https://api.secondlife.com/datafeeds/homepage.txt is returning inworld_updated_slt 2024-07-27 20:00:00 inworld 39122 Note the date.

According with Freshdesk tutorial, when someone wants to gift a premium account to another user, receiver must send a support ticket type Billing -> Another billing issues. But, if receiver is a basic account, the second option (Another Billing Issues) is not present.

Dear SL MP, We have been working together for many years. I was always grateful for the opportunity to sell my shapes and my gacha products on SL MP. In all these years of good cooperation, I have always done my part very well: all my gacha articles are marked as no copy, they are in the "gacha" category. In the description of each item I have always provided useful information, good quality pictures and even created videos for each item I sell. My clients were always satisfied and whenever they had different issues (such as not being able to unpack the items) I helped them. It was an effort on my part to enter all these data in SL MP and to offer customer service at any time of the day or night, so now I wonder: What did I do wrong? Why do I feel punished? No one is buying my gacha items for a while now, very soon I will be forced to pull out from SL MP all my gacha items and place them up for sale on the gacha resale markets (inworld). In this situation we will both lose: SL MP will not receive the Marketplace Commission (for each delivered items) and all the effort I placed in adding each gacha item to SL MP will be wasted... I am truly hoping that this issue is just a bug that will be fixed very soon. For me it is very important that the Marketplace search engine will displays all items by default. Many thanks! Perfect Shapes

Limited quantities have been suppressed on MP. This was done with no notification, and no explanation. Is this a bug? Or a deliberate decision made by LL? There are many complaints on this issue, and no one is responding to explain what is happening and why.

The filter indicating to not display limited quantity items seems to be set as default on MP. I do not feel that any filters should be automatically selected for a user.