🪰 Viewer Bug Reports

Even when voice is not enabled in the viewer, SLvoice.exe is still using the microphone. When voice is not enabled, SLvoice.exe should not be running. And when the new WebRTC voice is deployed, it should not use the micro when voice is not enabled.

I've been having an issue trying to use the new WebRTC voice servers when at any sim. My voice communications work fine when the sim is still using the Vivox voice servers, but I can't seem to use my mic or hear others when at a WebRTC sim. I've tried hundreds of troubleshooting options and nothing has worked yet. I've tried using other viewers (I normally use the latest firestorm), I have the same issue on Alchemy and on the SL Viewer. I've tried restarting my router, restarting/updating windows, a clean install of firestorm, a clean install of other/older versions of firestorm, I've even made sure that SLvoice.exe had an exception in my firewall. It seems nothing I do works. I asked the Firestorm Support group on SL, and they recommended I send feedback here. Some things of note: When I'm at a region where Vivox is the voice server being used, everything works fine. When I'm at a region using WebRTC Gateway, I can see the voice dots, I can see the green bars indicating use of voice, but when I use my microphone nothing gets picked up despite it not being any different than when I use it at a Vivox region. I've tried of course looking through the advanced menu and the debug settings and didn't see anything that would fix the issue. I restarted my router, my pc, updated windows, I've even tried other microphones and sound outputs, nothing I do works. And this is all while my voice and microphone fuctions work perfectly fine as soon as I go to a region with vivox or use other applications that use my microphone.

I am not sure if this is the right place to post this so if it's not please somebody recommend a more specific form recently we had both of our regions converted over to web RTC. We did this understanding that this is the future and we might as well get used to it now and avoid the rush when the world converts. However there are a few things that I have noticed that are concerning. There are times when you're in world and ones voice can sound quite robotic almost like it's dropping packets. The temporary fix seems to be unclick your voice key scroll way out from the distance hit the escape key to return to normal view and then re toggle on your voice. I have no idea why this works but it seems to fix it temporarily. Web RTC also seems to use a very different calibration of voice levels whereas when you can hardly hear somebody their voice brackets are in bright red in in a regular SIM would be over modulated. I am not sure are these things that LL knows about or who to talk to regarding these concerns. The individual individual volume control for other specific users do not function. The Voice waves are not correct

I use voice a lot so yes I know how to turn it on. When I log into sl, I cannot hear. My friends hear me occasionally but most of the time they can't. I have to log into firestorm which I really don't like using. This has been going on since April 2nd or 3rd.

After more than 11 years working perfectly fine for EVERY single SL Viewer out there, including the official SL viewer, it has suddenly been changed in JUST the SL viewer. Since there's no way to label stream URLs in the drop down list, I've always labeled them by putting 2 spaces after the URL and then a label in (brackets). This has always worked for everyone. I've done 3200+ shows over the past 11 years and no-one has ever had an issue. One of my biggest fans just recently could no longer toggle my stream on. We had help from VIOLA LINDEN and the 3 of us brainstormed and figured out that if I removed the text label, now the SL viewer will be able to toggle the stream on. I'm requesting that this recent change be reverted such that the SL viewer simply reads the music URL until the first SPACE is encountered and then stops reading it, and then connects. This is how it works on every other viewer. To have the SL viewer suddenly stop being able to do this is extremely detrimental to thousands and thousands of performers in SL. Please change it back.

Try typing data:imagesssss in an IM with sounds enabled. after the : it makes a ping opening the emoji window. Every letter further makes another 'opening emoji window' pop even if none are found. It repeats on backspace/delete and finally stops after a space. I was trying to talk about the data:image url schema and got inundated with pop noises.

Avatar A & Avatar B go to any region running WebRTC, for example http://maps.secondlife.com/secondlife/By%20Design/113/96/22 Avatar A speak on voice and teleport a short distance away either via a landmark or double-click teleport Observed Behaviour When Avatar A teleports while talking on voice, Avatar B will hear Avatar A's voice squelching and Avatar A will sound like they are talking through a tin can from far away. Avatar A does not hear any squelching. Bug also reproduces on ExtraFPS and Firestorm WebRTC viewer.

Ever since Second Life Viewer (7.1.9.10495892574) parcel music has been hard to start. It's fairly repeatable but not guaranteed. _Sometimes_ changing regions out and back will fix it. Always relogging will fix it. Coincident with this, application audio capture apps (I use Rogue Amoeba's Audio Hijack) are no longer able to capture SL audio output. The impact is severe for my DJ work. Both symptoms make it very hard to monitor in-world audio. PS I have the folks at Rogue Amoeba looking into this too, but as they use the new macOS audio capture API the solution is probably in the hands of Linden Lab and/or Apple. I am hoping you can roll back/fix whatever commit broke this.

Since it was announced that vivox system will be dropped in favor of WebRTC this have been an occuring problem in all of the updated thrid party viewers AND the official LL one. When I launch the SL client the Surround Sound output stops working on any other programs too, causing errors if you try to play videos or sounds in an external brower or player. The Surround Sound program itself keeps running and doesn't chash. To replicate the issue on Windows 10: Have Surround Sound 7.1 ver 1.1.85 running and have Surround Sound 7.1 set as the default output device in the system. Launch the viewer while there's NO other sound playing through this output (Expected: normal launch. Actual: the output/driver breaks) Log in and go to audio output settings (Expected: Being able to change to other working outputs. Actual: viewer's sound is absent no matter what output is chosen until the next successful launch). The crash can be avoided if there's already sound being played through SS 7.1 output upon the viewer's launch. I doubt that it's Razer's fault because in no other circumstance SS ever crashes like this. After the crash happens I have to log out of SL, change the output to any other one, restart SS program and then change the output device back to Surround Sound 7.1

In the release build of the LL viewer this works fine. This is ONLY in the RC 7.1.9.10326512121 build (and Firestorm 7.1.9.75794 which is based on this RC code) I set voice to input and output using my Plantronics Headset. On the live LL client this works as it should and all other sound is sent to my default device which is my iMac speakers. With the RC client all sound is sent to the default device and it takes input from the default mic on my iMac but there is a very quiet "echo" of this being played on my headset as if it is also trying to use that. This currently renders voice inoperative for me as I am unable to use a headset and it defaulting to use the iMac speakers for output plus the iMac mic for input results in a great deal of background noise in addition to echos caused by feedback.